Privacy Policy

Who We Are

Robotberry is operated by Lightberry Inc, a Delaware corporation with its office and warehouse in San Francisco, California. Lightberry Inc is the data controller responsible for the personal information collected through this website. We are committed to protecting your privacy and handling your information responsibly.

Information We Collect

We collect information you provide directly to us, including:

Name and contact information (email address, phone number, shipping and billing address)
Payment information (processed securely through our payment provider — we do not store full card numbers)
Order, quote, and reservation history and configuration preferences
Communications you send to us, including support and warranty requests
Account information if you create an account

We also automatically collect certain information when you visit our website, including your IP address, browser and device information, and browsing behavior, through cookies and similar technologies.

How We Use Your Information

Process and fulfill your orders, quotes, and reservations
Send order confirmations, shipping updates, and warranty or support communications
Respond to your questions and provide customer support
Send promotional communications, with your consent
Detect and prevent fraud and verify high-value orders
Improve our website, products, and services
Comply with legal obligations, including export-control requirements

Information Sharing

We do not sell your personal information. We may share it with:

Service providers who support our operations (payment processors, shipping and freight carriers, IT and analytics providers)
Unitree Robotics, where needed to register or service a manufacturer warranty
Legal or regulatory authorities when required by law

Data Security

We use appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment transactions are encrypted in transit and processed through secure payment providers.

Cookies and Tracking

We use cookies and similar technologies to make this store work and, with your consent, to understand how it is used and show you relevant content. Cookies are grouped into three categories:

Essential. Required for the store to work — including your cart, session, and sign-in state. Always on; cannot be disabled.
Analytics. Help us understand how the store is used so we can improve it. Optional; off unless you choose to allow them.
Marketing. Used to measure ads and show you relevant content across sites. Optional; off unless you choose to allow them.

You can change your preferences at any time by clicking “Cookie preferences” in the footer of any page. If you reject non-essential cookies, some features that rely on analytics or personalization may be limited.

Your Rights

Depending on where you live, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications and the sale or sharing of personal information
Request a portable copy of your data

To exercise any of these rights, contact us at ghali@lightberry.com.

Children's Privacy

Our website and products are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page, and material changes will be communicated where appropriate.

Contact Us

Questions about this Privacy Policy or your personal information? Contact us at ghali@lightberry.com, visit our contact page, or write to us at:

Lightberry Inc
Office & warehouse: San Francisco, California, United States
Registered office: 131 Continental Drive, Suite 305, Newark, DE 19713, United States