Privacy Policy

At Robotberry, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We collect information that you provide directly to us, including:

Name and contact information (email address, phone number, shipping address)
Payment information (processed securely through our payment provider)
Order history and preferences
Communications you send to us
Account information if you create an account

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and browsing behavior.

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send you order confirmations and shipping updates
Respond to your questions and provide customer support
Send promotional communications (with your consent)
Improve our website and services
Detect and prevent fraud
Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

Service providers who assist in our operations (payment processors, shipping carriers)
Analytics providers to help us understand website usage
Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology and processed through secure payment providers.

Cookies and Tracking

We use cookies and similar technologies to make this store work and, with your consent, to understand how it is used and show you relevant content. Cookies are grouped into three categories:

Essential. Required for the store to work — including your cart, session, and sign-in state. Always on; cannot be disabled.
Analytics. Help us understand how the store is used so we can improve it. Optional; off unless you choose to allow them.
Marketing. Used to measure ads and show you relevant content across sites. Optional; off unless you choose to allow them.

You can change your preferences at any time by clicking “Cookie preferences” in the footer of any page. If you reject non-essential cookies, some features that rely on analytics or personalization may be limited.

Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications
Data portability

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at contact@rovela.ai or visit our contact page.